Password Troubleshooting

To reset your password, go to and select the Forgot your password link at the bottom of the page. Enter your full Department of Education email address, click submit, and you will be sent a new temporary password.


If you don't receive an email from within a few minutes, it's possible that your spam or junk filter is blocking our email. Please check your spam or junk folder, and be sure to add us to your approved sender list.