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Password Troubleshooting Print or save as PDF

To reset your password, go to link opens in a new tab) and select the Forgot your password link at the bottom of the page. Enter your full Department of Education email address, click submit, and you will be sent a new temporary password.

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Please search your inbox, check your spam or junk folder and ensure that a filter is not blocking our email. Be sure to add us to your approved sender list, and for further assistance, phone us on 1800 823 621.